Dual-eligible individuals, a fragile population eligible for both Medicare and Medicaid, face great challenges in achieving optimal health management.  Intensive care coordination is key for dual eligibles to have better health outcomes.  At the center of this effort is the care manager and the technology used to manage coordinated care.  The focus of this white paper is to:

  • Define a dual-eligible individual and the initiatives created to improve care
  • Discuss the connections needed – the patient, the provider, the community, the team and the results – in order to improve the care of dual-eligible patients
  • Explain how technology facilitates these connections  

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